Account & Technical
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What should I do if I’m having trouble connecting to the game?
If you encounter trouble connecting to the game or notice live features loading. Here are a few steps you can try to reconnect to the game:R...
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How do I find my Player ID?
You can find your Player ID in the game settings under the "Basic" tab. Simply tap the "Copy ID" button, and your ID will be automatically s...
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What should I do if ads are no longer working?
Some players may stop seeing ads after reaching a viewing threshold.If that happens, here are a few things you can try to start seeing ads a...
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What to do when I lost my progress?
If you lost your progress while switching accounts or logging in after being logged out, it’s possible you signed in using a different metho...
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Why is my game constantly crashing?
Our game is designed to run optimally on devices with at least 4 GB of RAM, ensuring smooth gameplay and high-quality graphics.If your ...
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How can I play on multiple devices with different systems?
You can sync your progress across devices by connecting your account to Facebook or Google Mail.On your main device, log in w...
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Can I play on emulators?
Playing on emulators is not officially supported. This means that while you won't face any bans for using them, we cannot guarantee the same...
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Why don’t I have the new update while my guildmates do?
Updates are released through a staged rollout, meaning not all players receive them at the same time. This helps us catch and fix poten...
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Why are some game modes showing “Coming Soon” while others can play them?
This usually means your game isn’t updated to the latest version — please check the App Store manually for updates and restart your device a...