What can I do if I am experiencing problems with payment?

▶️ For Google PlayIf you’re experiencing issues with Google Play payments, here are a few steps you can try to fix the problem:Clear your&nb...

What should I do if I didn’t receive my items after making a payment?

If you didn’t receive your items after purchase, please wait a little while — sometimes transactions can take extra time, especially if you ...

How can I refund my purchase?

Unfortunately, we are unable to offer refunds.Here's why:Unlockable content such as heroes, pets, and equipment is permanently added to your...

Where do I find my Webshop ID?

You can find and copy your webshop ID using either of these methods:Method 1: Via Inbox1. Open your inbox2. Click on the "Webshop" tab3. Cli...